Job Description

Description

Bilingual Loan Officer Assistant– Entry Level

East Providence, RI | $22–$24/hour + Bonus | Paid Industry Training | Hybrid Potential After Training

START YOUR CAREER IN MORTGAGE LENDING

Shamrock/CMG Home Loans is looking for a motivated, bilingual Spanish/English Loan Officer Assistant to join our East Providence team and work alongside a high-producing Loan Officer.

No mortgage experience? That’s okay.

We’re willing to train the right person. This is an excellent opportunity for a recent college graduate, early-career professional, or someone with experience in customer service, banking, financial services, real estate, or sales who wants to build a career in the mortgage industry.

You’ll receive industry training while gaining hands-on experience working directly with customers and learning the mortgage process from application through closing.

Compensation:$22.00–$24.00 per hour, plus eligibility for bonus compensation.

Location: East Providence, Rhode Island

Schedule: Full-time, on-site during training. Once fully trained, there may be an opportunity to work a hybrid schedule with one to two days per week from home, based on performance and business needs.

Language Requirement: Bilingual Spanish/English

WHAT YOU’LL DO

As a Loan Officer Assistant, you’ll help support customers and the Loan Officer throughout the home financing process. Your responsibilities will include:

• Communicating with English- and Spanish-speaking customers and providing friendly, responsive service.
• Supporting the Loan Officer throughout the mortgage application and loan process.
• Collecting and reviewing customer documentation for completeness and accuracy.
• Helping customers understand documentation requests and next steps.
• Requesting disclosures and assisting with required loan documentation.
• Ordering appraisals, title reports, and other third-party services.
• Preparing loan documentation for submission to Processing.
• Following up with customers and internal teams regarding outstanding items.
• Helping gather documentation needed to satisfy loan conditions.
• Monitoring loan milestones and helping keep loans on track for closing.
• Working closely with Loan Officers, Processors, Underwriters, Closers, and other mortgage professionals.
• Helping provide customers with a positive experience throughout the mortgage process.

WHAT WE’RE LOOKING FOR

• Bilingual Spanish/English required.
• Must be able to work full-time on-site in East Providence during training.
• No previous mortgage experience required—we will train the right candidate.
• Recent college graduates and early-career professionals are encouraged to apply.
• Customer service, banking, financial services, real estate, sales, or administrative experience is a plus.
• Strong communication and interpersonal skills.
• Friendly, professional, and comfortable working directly with customers.
• Organized and detail-oriented with strong follow-through.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable learning new technology and business processes.
• Proficiency with Microsoft Outlook, Word, and Excel.
• High level of professionalism, integrity, and confidentiality.
• Interest in developing a career in mortgage lending, financial services, or sales.

WHY JOIN SHAMROCK/CMG HOME LOANS?

Shamrock Home Loans is part of CMG Home Loans/CMG Financial, an established mortgage banking organization that has been helping homebuyers and homeowners for more than three decades.

This opportunity offers:

• Industry training and hands-on mortgage experience
• Direct experience working with an established, high-producing Loan Officer
• Exposure to mortgage lending, customer service, and sales
• Opportunity to learn the mortgage process from application through closing
• Career growth and advancement opportunities
• Potential for a hybrid schedule after training
• Competitive hourly compensation plus bonus opportunity
• Benefits available to eligible employees

If you’re bilingual, enjoy working with people, and are looking for an opportunity to learn a new industry and build a career, we’d like to hear from you.

COMPENSATION

$22.00–$24.00 per hour, plus eligibility for bonus compensation.

Actual starting compensation within the range may vary based on relevant experience, job-related knowledge and skills, education, and other business and organizational considerations.

CMG Financial is an equal opportunity employer and does not unlawfully discriminate in employment decisions. CMG will consider all qualified applicants without regard to race, religion, national origin, sex, age, veteran status, disability, familial status, marital status, actual or perceived sexual orientation, or actual or perceived gender identity. Applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of CMG Financial or reach out to recruiting@cmgfi.com.

CMG MORTGAGE, INC. NMLS #1820 If you are a recruiter or placement agency, please do not submit resumes to any person or email address at CMG Financial prior to having a signed agreement . CMG Financial is not liable for and will not pay placement fees for candidates submitted by any agency other than its approved recruitment partners. Furthermore, any resumes sent to us without an agreement in place will be considered your company’s gift to CMG Financial and may be forwarded to our recruiters for their attention.

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