Job Description

At Chick-fil-A, the Front of House Crew Member position is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Crew Members gain life experience that goes far beyond serving a great product in a friendly environment. Crew Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. 

What does a shift at Chick-fil-A as a Crew Member look like?

As a Front of House Crew Member at Chick-fil-A, your day starts with a team huddle to set goals, followed by prepping the dining area and counter for a welcoming guest experience. You’ll engage with customers during busy Breakfast, Lunch, and Dinner rushes, taking orders with a smile, ensuring accuracy, and delivering excellent service at the counter or drive-thru. Between serving, you’ll maintain a spotless dining area, offer table touches for refills, and collaborate with your team to keep the pace lightning-fast and friendly.

Position Type: 

• Full-time and Part-time positions are available

Crew Member Responsibilities:

• Smile, create and maintain eye contact, and speak enthusiastically while taking guests orders
• Keep a clean and well stocked work area
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Must be 15 years or older
• Must have reliable transportation
• MUST BE AVAILABLE TO WORK FRIDAYS & SATURDAYS
• Customer service-oriented and must have strong interpersonal skills 
• Have the ability to lift and carry 20lbs on a regular basis
• Have the ability to stand for long periods of time

Our Benefits Include:

• Medical, Dental, Vision Insurance coverage
• 401 with employer match
• Paid Time Off
• Gym Membership Discount
• Free meal with every shift (subject to policy)
• Flexible scheduling (and closed on Sundays)
• Scholarship opportunities
• Competitive pay
• A fun work environment where you can positively influence others
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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